New here? Install the add-on from the ServiceM8 store and open it from the ServiceM8 menu. Follow the setup steps inside; everything you need is there.
ServiceHQ Booking adds an online booking page to your business. A customer chooses a service and a day, and the job lands in ServiceM8 ready to work with. No copying or chasing needed.
If something is unclear, email support@servicehq.co.uk and we will fix the page as well as answer you.
Common questions
What does the customer see when they book?
A clean booking page branded with your business name. They choose a service and a day that fits their address and your diary. A confirmation goes out straight away by WhatsApp or text. Nothing asks them to create an account.
Does the booking go straight into ServiceM8?
Yes. A new job is created in ServiceM8 when the customer books, with everything they filled in already on it, so nothing needs copying over by hand.
Can I set my own available days and hours?
Yes. You set which days you work and how many jobs you take per day, and the booking page only shows what fits. A day you block off, or a day that is already full, is not offered.
What if a customer books outside my area?
The booking page can be set to check a postcode before showing dates. A postcode outside the area you cover gets a polite message and no dates, so you only get bookings from places you can reach.
Does Booking cost extra if I already have Chat?
No. Booking is included free with a Chat Assistant subscription. You set it up once and it draws on the same account.
What happens if I cancel?
Booking stops taking new bookings at the end of the month you have paid for. Existing jobs in ServiceM8 are not affected.