Contact

Talk to the person who does the work

No sales team, no call centre, no chatbot. One email address, answered by the person who both builds the add-ons and does the setups. We reply within one working day.

Email ussupport@servicehq.co.uk

What is it about?

Pick the closest one

Each of these opens an email with the questions already in it. Fill in what you can and send it — the more of it you answer, the more useful our first reply will be.

Setup & support

I want ServiceM8 set up properly

Whether you are starting fresh or your account has become a mess. Thirty minutes on the phone, free, and an honest answer about whether it is worth doing.

Start a setup enquiry

Add-ons

I want an add-on

WhatsApp for ServiceM8 is in private beta. Reputation management is in development and has an early access list. Tell us which and we will explain where things stand.

Ask about an add-on

Ideas

ServiceM8 nearly does something, but not quite

This is genuinely the most useful email we get. What we build next is decided by what the most businesses tell us they are missing.

Suggest an add-on

Existing customers

Something is not working

If you are already on an add-on or a support retainer, write in and say what you were doing when it went wrong. We will come back to you the same working day where we can.

Get support

Would rather write it yourself? support@servicehq.co.uk. Tell us your trade, roughly how many jobs a week you run, and what is not working. That is plenty to start with.

What happens next

No funnel, no drip campaign

We read it and reply within one working day. A real reply from a person, not an automated acknowledgement.
If it is worth a conversation, we suggest one. Thirty minutes, free, on the phone or a screen share. No obligation and no pitch deck.
If it is not, we say so. Sometimes the honest answer is that you do not need us, or not yet. You will get that answer rather than a follow-up sequence.

We use what you send us to answer your enquiry and nothing else. No newsletter, no list, no passing it on. See the privacy policy for the detail.

Elsewhere

Other places we exist

aThe WhatsApp add-on itselfThe live app for businesses already on the private beta —whatsapp.servicehq.co.uk
bOur parent companyOnSpec Software Ltd, which also makes Flint —onspecsoftware.com